Issues installing

[Digital_IO]

I have been using the demo version (both stand-alone and VST3) absolutely fine until today , when I decided to purchase the full version.

I have registered the installation on the website and now every time I try to run the standalone version, it tried to complete the installation then hangs at 100%. I have tried uninstalling and reinstalling , but I get the same thing.

Anyone had the same thing happen?

[cherryaudio Greg]

Hi,

We've had a couple reports of this. Please contact tech support here: Cherry Audio Support.

Give us some details about your OS, etc.


Greg

[Digital_IO]

I have just tried loading the Instrument as a VST3 from within Cubase 11 , and it quite happily completes the installation process and works fine. This has also allowed the standalone version to run successfully,

I’m running the latest version of Windows 11.

[cherryaudio Greg]

Hi,

Interesting, that's backwards from the way it usually works. Normally, running the standalone version gets a balky plugin version to work.

Windows 11 itself shouldn't be an issue.

Greg